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Tag / Education

Stories We Tell Ourselves

A writer far greater than myself once said we are pattern-seeking animals. But that’s not the story I want to tell; it’s not the story you want to hear, either. The notion that we simply seek out patterns, even when they don’t exist, makes for a very unsettling reality. Before you know it, we’re questioning […]

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Label Emotions To Improve Situations

What do you do when you’re dealing with an emotional person? A really emotional person? It could be a customer, boss, friend, family member, or partner. Whatever the case, what do you do when they are emotional and you are not? Having been trained as a teacher, I usually enter into some sort of attitude […]

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Managers: Time For Us To Teach

Today is great for people like me. Here and now, in this Information Age, we have so much that we can learn and so many resources to help us to learn it. The opportunities feel endless. Such bounty leads to inevitable change. People learn new things and apply the knowledge in novel ways. Such activity […]

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Their Language Is Where Your Empathy Starts

We have a tendency to expect others to do all the work of understanding what we communicate. This is especially true when it comes to sensitive topics. The author of this week’s featured book, Words That Work, can help us correct that tendency. Doing so is crucial for anyone who wants to make things better. I admire […]

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We Are Being Manipulated

Everybody is trying to get you to act a certain way. Every person. Every thing. All the time. It happens in conversation when someone attempts to persuade you. Someone is always trying to persuade you. Even your friends. It happens with advertising. Ads fill every billboard, magazine, or social media feed. By some accounts, we […]

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The First Book To Read To Become A Great Manager

High Output Management By Andrew S. Grove Rating: 10/10 Best Line #1: Training is, quite simply, one of the highest-leverage activities a manager can perform. Best Line #2: The old saying has it that when we promote our best salesman and make him a manager, we ruin a good salesman and get a bad manager. But if […]

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What Makes A Great Manager?

This is a hard question. Everyone can instantaneously describe what makes a bad manager but few seem capable of reliably defining a great one. It’s ambiguous. It’s also boring. And the answers can vary depending on the day or situation. In fact, to many people, a great manager is someone who would have done the […]

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